Legal Notice

Last updated: August 13, 2026

This Legal Notice provides information about the ownership and operation of the Modelora website, our business identity, website content, product information, and certain legal notices applicable to https://modelora.us.

This Legal Notice supplements our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and other policies published on our website.

If this Legal Notice conflicts with a mandatory provision of applicable law, the applicable law will control.

1. Website Operator

The Modelora website is operated by:

Legal Business Name: Storevia Limited
Store Name: Modelora
Business Type: Online Retail Store
Primary Category: Home Décor and Interior Accessories
Website: https://modelora.us
Email: rockbarsnalsteg@gmail.com
Phone: +1 (936) 260-5549

Business Mailing Address:

Storevia Limited
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is our business mailing address. It is not automatically a product return address.

Customers must contact us and obtain the applicable return instructions before sending a product. Please refer to our Return & Refund Policy for additional information.

2. Purpose of the Website

Modelora is an online retail store offering home décor, interior accessories, organization products, decorative furnishings, lighting accessories, wall décor, textiles, and other products intended for residential spaces.

The products and categories available through the website may change over time.

Website content is provided for shopping, product information, customer support, and general informational purposes.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, colors, finishes, specifications, included components, availability, and care information accurately.

However, reasonable differences may occur because of:

• Screen and device display settings;
• Photography and lighting conditions;
• Natural variations in wood, stone, fabric, ceramic, glass, metal, or other materials;
• Handmade or individually finished production;
• Reasonable manufacturing tolerances;
• Measurement methods;
• Manufacturer or packaging updates; or
• Supplier-provided information.

Lifestyle photographs may include furniture, plants, books, tableware, artwork, or other decorative objects that are not included with the product. Customers should review the written description and the “included items” information before purchasing.

Nothing in this notice permits Modelora to supply a product that is materially different from its description or limits rights concerning defective, damaged, incorrect, or misdescribed products.

4. Colors, Patterns, and Natural Variations

We cannot guarantee that every screen will display a product’s color, texture, finish, or pattern with complete accuracy.

Products made from natural or handcrafted materials may contain variations in:

• Grain;
• Tone;
• Pattern;
• Texture;
• Glaze;
• Shape;
• Dimensions; or
• Surface finish.

Reasonable natural or handmade variations are not necessarily defects. This does not apply when a variation materially changes the product, makes it unsuitable for its ordinary purpose, or results in a product materially different from its description.

Customers who require an exact color match, pattern alignment, or dimension should contact us before ordering.

5. Dimensions and Space Planning

Customers are responsible for reviewing the stated dimensions and confirming that a product is appropriate for the intended space.

Before ordering large, heavy, or oversized products, customers should consider:

• Doorway and hallway dimensions;
• Staircases and elevators;
• Ceiling height;
• Wall and floor clearances;
• Delivery access;
• Product weight;
• Surface compatibility; and
• Assembly or installation space.

Unless expressly stated otherwise, dimensions may be approximate and may vary within reasonable manufacturing tolerances.

Modelora is not responsible for a product being unsuitable solely because the customer failed to review disclosed dimensions or measure the intended space. This provision does not limit rights arising from inaccurate or materially misleading product information.

6. Assembly, Installation, and Mounting

Some products may require assembly, mounting, anchoring, wiring, adjustment, or professional installation.

Customers must:

• Read and follow the supplied instructions;
• Use suitable tools, fasteners, anchors, and mounting hardware;
• Confirm that walls, ceilings, floors, and other surfaces can support the product;
• Observe stated weight and load limitations;
• Follow applicable building, electrical, fire, and safety requirements; and
• Obtain qualified professional assistance when reasonably necessary.

Included mounting hardware may not be suitable for every wall or surface type. Customers should select hardware appropriate for the actual installation surface.

Electrical work, structural mounting, ceiling installation, plumbing, or installation of heavy objects should be completed by an appropriately qualified person when required by law or reasonably necessary for safety.

Do not install, assemble, or use a product that appears damaged, unstable, incomplete, or unsuitable for its intended purpose.

Modelora does not provide installation services unless expressly agreed in writing.

7. Product Safety

Products should be used only for their stated or reasonably intended purpose and in accordance with all instructions, labels, warnings, and care information.

Depending on the product, appropriate precautions may include:

• Securing furniture that presents a tip-over risk;
• Keeping small components, cords, plastic packaging, and breakable items away from children and pets;
• Keeping flammable décor away from flames, heaters, and hot surfaces;
• Using candles only with appropriate supervision and fire-resistant holders;
• Observing electrical ratings and bulb limitations;
• Avoiding overloading shelves, hooks, racks, or storage products;
• Handling mirrors, glass, ceramic, and sharp-edged products carefully; and
• Discontinuing use if a product becomes damaged or unstable.

Decorative products are not toys unless they are specifically described and labeled as toys.

Customers should retain and follow manufacturer safety instructions where provided.

Nothing in this section excludes responsibility for a product defect or another obligation that cannot lawfully be excluded.

8. No Professional Advice

General content concerning décor, room arrangement, organization, installation, measurements, product selection, or maintenance is provided for informational and shopping-assistance purposes.

It is not a substitute for professional:

• Architectural advice;
• Structural or engineering advice;
• Electrical advice;
• Interior design services;
• Fire safety advice;
• Building code advice;
• Medical advice; or
• Legal advice.

Customers should consult an appropriately qualified professional when a decision involves structural integrity, electrical work, safety, building regulations, accessibility, or other specialized considerations.

9. Prices and Availability

Product prices, promotions, discounts, availability, and delivery options may change before an order is accepted.

The price displayed and accepted during checkout generally applies to the order, subject to correction of obvious errors and applicable law.

Products placed in a shopping cart are not reserved and may become unavailable before checkout is completed.

If we identify a material pricing, description, availability, or technical error before accepting or shipping an order, we may:

• Contact the customer and request confirmation using corrected information; or
• Cancel the affected item and issue a refund.

We will not charge a higher corrected price without the customer’s authorization.

Additional information about order acceptance, pricing errors, and payment is provided in our Terms of Service.

10. Shipping and Delivery

Processing periods and delivery dates displayed on the website are estimates unless a particular date is expressly identified as guaranteed.

Delivery may be affected by carriers, weather, seasonal demand, address errors, customs processing, access restrictions, or other circumstances described in our Shipping & Delivery Policy.

Transferring an order to a carrier does not eliminate any responsibility that Modelora has under applicable law for undelivered, damaged, or incorrect merchandise.

If we cannot ship within the promised or legally required period, customers will receive the notice, cancellation option, and refund required under applicable law.

11. Returns, Refunds, and Order Problems

Returns, cancellations, refunds, exchanges, damaged products, incorrect items, missing components, and delivery problems are handled under our Return & Refund Policy and Shipping & Delivery Policy.

Customers may be asked to provide information reasonably necessary to investigate a claim, such as:

• Order number;
• Proof of purchase;
• Photographs or video;
• Packaging images;
• Shipping labels;
• Product condition information; or
• Carrier documentation.

Providing information assists with investigation but does not eliminate rights that cannot lawfully be restricted.

12. Manufacturer and Supplier Information

Some product information, photographs, specifications, instructions, and warranty details may originate from manufacturers, distributors, suppliers, or other authorized sources.

We make reasonable efforts to review information used on our website, but manufacturer specifications and packaging may change.

The presence of a third-party manufacturer name or trademark does not necessarily mean that the manufacturer sponsors or endorses Modelora.

Manufacturer warranties, when available, are governed by the written warranty terms provided with the product or made available before purchase as required by law.

13. Third-Party Services

Modelora may use third-party providers to support:

• Website hosting;
• Payment processing;
• Fraud prevention;
• Order fulfillment;
• Shipping and tracking;
• Customer support;
• Analytics;
• Advertising;
• Reviews; and
• Other operational functions.

Third-party services may be governed by their own terms and privacy policies.

To the extent permitted by law, Modelora is not responsible for the independent actions, content, security, availability, or policies of third parties outside our reasonable control.

This provision does not exclude responsibility for a service provider acting on our behalf where responsibility cannot lawfully be excluded.

14. External Links

The website may contain links to independent third-party websites or resources.

External links are provided for convenience or informational purposes. Unless expressly stated, a link does not mean that Modelora owns, controls, sponsors, or endorses the third-party website.

Customers should review the terms, privacy practices, and security of a third-party website before providing information or completing a transaction.

Modelora is not responsible for independent third-party content or practices outside our reasonable control, except where applicable law provides otherwise.

15. Website Availability

We aim to maintain a functional and secure website, but we do not guarantee that access will always be uninterrupted, error-free, or available.

The website may be temporarily unavailable because of:

• Maintenance;
• Software updates;
• Security incidents;
• Hosting interruption;
• Network failure;
• Excessive traffic; or
• Other technical circumstances.

We may modify or discontinue a website feature when reasonably necessary. Doing so will not eliminate rights or obligations arising from an order already accepted.

16. Intellectual Property

Unless otherwise stated, website content is owned by or licensed to Storevia Limited and may be protected by copyright, trademark, design, database, and other intellectual property laws.

Protected content may include:

• The Modelora name and branding;
• Original written content;
• Website design and layout;
• Graphics and logos;
• Original photographs;
• Product descriptions;
• Videos; and
• Software or code.

Third-party product names, trademarks, photographs, and other materials remain the property of their respective owners.

You may access and use the website for lawful personal and non-commercial purposes.

Unless permitted by law or authorized in writing, you may not:

• Reproduce substantial website content;
• Republish or commercially distribute our content;
• Remove ownership notices;
• Use Modelora branding in a misleading manner;
• Sell or license copies of protected content;
• Frame or mirror substantial portions of the website; or
• Use automated means to extract protected content in violation of applicable law.

Nothing in this notice restricts fair use or another use authorized by applicable law.

17. Intellectual Property Complaints

If you believe that material appearing on the Modelora website infringes your copyright, trademark, or other intellectual property rights, contact:

Email: rockbarsnalsteg@gmail.com

Please include:

• Your full name and contact information;
• Identification of the protected work or right;
• The URL or clear location of the material in question;
• An explanation of why you believe the use is unauthorized;
• Information reasonably demonstrating ownership or authority to act; and
• Your physical or electronic signature when required.

We may request additional information and may temporarily restrict disputed content while reviewing a credible complaint.

Do not submit knowingly false or misleading infringement notices.

This contact procedure does not represent that Modelora has appointed or registered a statutory copyright agent in any jurisdiction unless separately confirmed.

18. Trademarks

“Modelora” and associated logos, graphics, trade dress, or slogans may be trademarks or identifying marks of Storevia Limited or their respective owners.

No license to use a trademark is granted merely because it appears on the website.

Third-party marks appearing on product pages belong to their respective owners. Their appearance is used only for lawful identification or description and does not imply endorsement unless expressly stated.

19. Customer Reviews and Content

Customers may be permitted to submit reviews, photographs, questions, or other content.

Customers retain ownership of their submitted content but may grant Modelora a license to use it as described in our Terms of Service and Privacy Policy.

We may remove content that is fraudulent, unlawful, abusive, unrelated, infringing, contains personal information, or otherwise violates our published content standards.

We will not prohibit or penalize an honest review merely because it expresses a negative opinion.

20. Disclaimer of General Website Warranties

To the fullest extent permitted by applicable law, general website access and informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available without interruption;
• Every technical error will be immediately corrected;
• Informational content will be suitable for every individual purpose; or
• Every product will remain continuously available.

This disclaimer does not apply to express written warranties, statutory guarantees, implied warranties, or other obligations that cannot lawfully be excluded.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Storevia Limited and Modelora will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use or a product when those losses were not reasonably foreseeable or liability may lawfully be limited.

Nothing in this Legal Notice excludes or limits liability for:

• Fraud or fraudulent misrepresentation;
• Willful misconduct;
• Gross negligence where liability cannot be limited;
• Death or personal injury where liability cannot be limited;
• A violation of non-waivable consumer rights;
• Liability imposed by mandatory product liability law; or
• Any other liability that cannot lawfully be excluded or limited.

This section should be read together with the liability provisions in our Terms of Service.

22. No Waiver of Consumer Rights

Nothing in this Legal Notice is intended to waive, exclude, restrict, or modify:

• Rights concerning defective or misdescribed merchandise;
• Rights concerning products that are not delivered;
• Legally required warranties or guarantees;
• Product liability protections;
• Payment dispute rights;
• Privacy rights; or
• Any other consumer right that cannot lawfully be waived.

If a provision is inconsistent with a mandatory consumer protection law, the mandatory law will apply.

23. Fraudulent Communications and Impersonation

Our official website is:

https://modelora.us

Our official customer service email is:

rockbarsnalsteg@gmail.com

Customers should exercise caution regarding unofficial websites, social media accounts, emails, messages, or advertisements claiming to represent Modelora.

Modelora will not request account passwords or complete payment card numbers through ordinary email.

Please report suspected impersonation, fraudulent websites, or suspicious communications to rockbarsnalsteg@gmail.com.

24. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in our website, products, operations, or legal requirements.

An updated notice will become effective when published with a revised “Last updated” date unless another effective date is stated.

Changes will not retroactively reduce rights arising from an accepted order unless the customer agrees or applicable law permits the change.

25. Governing Terms

This Legal Notice should be read together with our Terms of Service.

Issues involving orders, payments, returns, shipping, privacy, or website use are governed by the applicable policy and mandatory law.

If provisions in this Legal Notice and our Terms of Service differ, the Terms of Service will generally control, except where:

• A product-specific term applies;
• A later policy expressly states that it controls; or
• Applicable law requires a different result.

26. Contact Information

For questions about this Legal Notice, contact:

Modelora
Legal Business Name: Storevia Limited
Email: rockbarsnalsteg@gmail.com
Phone: +1 (936) 260-5549
Website: https://modelora.us

Business Mailing Address:

Storevia Limited
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is not automatically a product return address. Contact us before mailing a product.